FAQ

IKEA Systems

Which IKEA systems do Norse support?

We make doors, top panels, side panels, legs, knobs, and pulls, for Besta.

How will I know what IKEA system I have or should get?

Head over to our Buying Guide, where you’ll see illustrations and measurements of all IKEA systems we support. The guide will advise you on what doors, top panel, and side panels you will need. 

What do I need to buy from IKEA?

- Systems, without doors.
- Besta hinges and suspension rail/s, if you don't want to use the wall anchoring device included.
- Interior pieces, like shelves.

Is Norse collaborating with IKEA?

No. IKEA is a trademark of Inter IKEA Systems B.V. and Norse Interiors is not affiliated with Inter IKEA Systems B.V. or Inter IKEA Systems B.V.’s trademarks. We just love IKEA for its quality and modularity, and we want people to be able to personalize their storage solutions. Trade names are solely used to describe the services provided.

General Q&A

What are side and top panels and why do I need them?

You don't have to get the sides and top, but they create a beautiful second skin so that all pieces, including the doors, match, making your furniture look like one cohesive unit in the same color and material. If you choose to just upgrade the doors, the cabinet itself will act as a thin frame.

Cabinet with Doors Norse Interiors

What tools do I need to assemble my furniture? 

Our doors are pre-drilled for you to add hinges, just as you would if you had bought the doors at IKEA. Buy the hinges at IKEA, and use a regular screwdriver to attach the doors.

We include a mounting solution, which is a simple, but super strong, adhesive to attach the panels to the IKEA system. After pressing the boards together with the cabinet, the bond strength will increase with time. Approximately 50% of ultimate bond strength will take effect after 20 minutes, 90% after 24 hours and 100% after 72 hours.

The doors are not pre-drilled for pulls and knobs in case you prefer to use IKEA’s push-open function, which comes with the Besta hinges from IKEA. All Norse furniture comes with easy assembly instructions and to see how it's done, check out this video.

 

Can I adjust the hinges?

Not all floors are perfectly level, which is why you might need to adjust the hinges to level the doors. IKEA's hinges are adjustable in height, depth, and width by loosening or tightening of the three screws on the hinge, which are not used for attaching it to the frame. With small adjustments, you will achieve a perfectly leveled result. For more information, check out our video.

Adjusting IKEA hinges
What are the doors, sides, and tops made of?

We make everything in sustainable MDF board, which we give a satin sheen paint finish for long-lasting pieces with a luxe feel. The MDF we use is green building compliant, certified to the SFI® (Sustainable Forestry Initiative), which assures that it comes from responsible sources, using wood from forests managed to sustainable forestry standards. The top and side panels are 1/4" for a sleek appearance, and the doors are 3/4" thick, providing the necessary sturdiness. 

Why do I have to decide (Left hung) or (Right hung) hanging doors?

IKEA's systems are very modular, allowing you to make pieces of furniture as long as you want. Depending on how many pieces you put together, you might want the doors to be opened on different sides. If a door hangs on the left side, marked as (Left hung), it means that the hinges are on the left and you open the door to the right. Choose if all doors should open on the same side or if you prefer that the openings meet each other.

Can I mix different designs on the doors?

We don’t recommend mixing different designs unless one is Amelia (plain door with no pattern). Mixing different patterns can be distracting for the eye and some are designed to fit together in a sequence. We’ve seen some great combinations of patterned doors mixed with plain doors though. Of course, you’re the designer so you decide how your unique piece should look like!

Can you custom make other pieces of furniture?

No, we don’t make custom orders of sizes, types of furniture, or different colors than what you’ll find on our website. The reason for this is that we offer you the best quality, at the best price, and we do that by focusing on products we know how to make really well.

What is the DIY Finish?

We want to help make our cabinet components more customizable for you and have created the DIY Finish to allow you to paint the cabinet front and panels any color you wish. We have already sanded and primed them, which makes it easier for you to paint.

 

Secure Cabinets to the Wall

Always anchor storage units to the wall to ensure your and your family's safety. It also provides extra sturdiness and stability to the IKEA system. Secure the cabinet with the included wall anchoring device, or get the Besta suspension rail (article number 302.848.46). Use fasteners suitable for the walls in your home. 

Applying pressure on the furniture could tip it over, so it's important to take the suggested safety measures and anchor it to a wall.

Care Instructions

When you clean your Norse furniture, we recommend you use a damp cloth and water. Avoid using detergents and opt for a mild soap if needed. Don’t use anything containing bleach or ammonia as it will damage the surface. Make sure you wipe it dry immediately and carefully on all sides after using water.

Pulls and knobs should be cleaned with a damp cloth and water (use a mild soap if needed). You can use polish for brass pulls but make sure you use the appropriate polish. Wipe off with water and pat dry afterward. If you do use a polish, be careful that you don’t get anything on the actual doors.

Storage Cabinets – Using Besta Frames

Do you make doors and drawers to Besta?

Currently, we only make doors to Besta.

Do you make the side and top panels for all Besta frames?

We just make sides and tops for the deeper version of Besta (15 3/4") and not for the depth 7 7/8". You can, however, use the doors for all Besta frames. We’re always open to feedback, though, so let us know if we ought to add something to our product line.

Which hinges do I need for the storage cabinet?

Buy the Besta hinges from IKEA article number 802.612.58, which allows you to choose to use either the soft-closing or push-open function.

Do I have to anchor the storage cabinet to the wall?

At Norse, we’re an advocate for maximizing safety which is why we always recommend securing your furniture to the wall. It also gives the IKEA system added stability.

TV Stands – Using Besta Frames

Do the tops have a cut-out for cords?

The top itself does not have a cut-out for cords, but you can still use the cord outlets at the back of the TV stand.

What hinges do I need for the TV Stand?

Buy the Besta hinges from IKEA, article number 802.612.58, which allows you to choose to use either the soft-closing or push-open function.

How much weight can I put on the TV stands?

According to IKEA, the stand itself can handle 110 pounds.

Do I have to anchor the TV stand to the wall?

For safety reasons, we recommend that you secure your TV stand to the wall.  

Legs

How many legs do I need?

Standard systems need four legs. For wider pieces, you should add legs to the middle of the furniture to ensure stability and to make it more aesthetically pleasing.  

Can I use your legs on other furniture than Besta?

Our legs are attached with an M8 bolt, which is a European standard bolt used by IKEA for many different types of furniture, like sofas, beds and other storage units. If your non-IKEA furniture needs a different fastener, you will need to replace the bolt or get the appropriate fitting plate.

How do I attach the legs?

Just screw the legs onto the holes already built into the bottom of the frame and don't forget to use pads to avoid damaging your floor. 

Pulls & Knobs

How do I attach the pulls or knobs?

We always include screws with our pulls and knobs. Our doors don’t come pre-drilled since you might want to use pulls or knobs, or alternatively, the push-open function included in the Besta hinge package. Not having predrilled holes also allows you to place knobs and pulls where you like them. 

We always include instructions and a basic drilling template. To get the best result, we recommend that you drill from the outside in and always place something on the inside to drill through in order to ensure a clean-looking hole on both sides.

Can I use your knobs and pulls on other furniture than Besta? 

You sure can! A pretty pull or knob can really change furniture and you can attach them to any type of door or cabinet front. We include two screws with different lengths in the package for any thickness in the door.

What do I need to do to keep my pulls and knobs looking good?

As described in our care instructions, you don’t need to do much other than clean them with water and mild soap. You can use the appropriate polish if you want a shinier finish. 

Shipping & Payments

How quickly will I get my Norse order once it’s placed?

We ship doors, side panels, top panels, and legs in four weeks. Knobs and pulls are shipped within five business days. We try to make the process as speedy as possible because we know you want your custom furniture. We ask for some patience and understanding since your pieces are made to order. We’ll keep you posted on the shipping process via email.

Do you ship outside the US?

We currently only ship within the US and to Canada. Please note that additional taxes may apply for shipments to Canada. Feel free to email us to inquire about the possibility to ship to other destinations.

How much is shipping?

We ship with UPS Ground Service, which takes 1-5 business days. The shipping costs depend on size, weight, and location, and will be displayed at checkout. Accessories are shipped at a flat rate within the US. 

What payments methods do you accept?

We accept the following credit cards: Visa, Mastercard, American Express, Discover, JCB, and Diners Club. In addition, we also accept Apple Pay, and Shopify Pay.

Will there be sales tax added on my order?

If you live in New York you will be charged applicable sales tax since we have a physical presence in New York. You will not be charged sales tax if you live in other states.

Can I change my order?

All purchases are final since our pieces are made to order, but please head to our Terms and Conditions for more details.

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