FAQ

IKEA systems and frames

Which IKEA systems does Norse support?

We make doors, top panels, side panels, legs, knobs, and pulls, for Besta, and drawer fronts for Malm.

How will I know what IKEA system I have or should get?

Head over to our Buying Guide, where you’ll see illustrations and sizes of all IKEA systems we support. 

Is Norse collaborating with IKEA?

No. IKEA is a trademark of Inter IKEA Systems B.V., and Norse Interiors is not affiliated with Inter IKEA Systems B.V. or Inter IKEA Systems B.V.’s trademarks. We just love IKEA for its quality and modularity, and we want people to be able to personalize their storage solutions. Trade names are solely used to describe the services provided.

Besta storage cabinets and TV stands

What do I need to buy from IKEA?

- Base systems/frames, without doors.
- Hinges and suspension rail/s, if you don't want to use the wall anchoring device included.
- Interior pieces, like shelves.

Do you make doors and drawers for Besta?

Currently, we only make doors for Besta.

Do you make the side and top panels for all Besta frames?

We just make sides and tops for the deeper version of Besta (15 3/4") and not for the depth 7 7/8". You can, however, use the doors for all Besta frames.

What are the doors, sides, and tops made of?

We make everything in sustainable MDF board - except for the Ambrosia Maple wood tops - which we give a satin sheen paint finish for long-lasting pieces with a lux feel. We use conversion varnish, which is more durable and slightly more elastic than a lacquer. The MDF is green building compliant, certified to the SFI® (Sustainable Forestry Initiative), which assures that it comes from responsible sources, using wood from forests managed to sustainable forestry standards. The top and side panels are 1/4" for a sleek appearance, and the doors are 3/4" thick, providing the necessary sturdiness. 

Do you sell samples?

Yes, we do. Buy your samples here.

Why do I have to decide Left or Right hinged doors?

IKEA's base cabinets are very modular, allowing you to make pieces of furniture as long as you want, and open in both directions. If a door has its hinges on the left side, it's marked as (L), and swings to the left. 

What are the side and top panels and why do I need them?

You don't have to get the sides and top, but they create a beautiful second skin so that all pieces, including the doors, match, making your furniture look like one cohesive unit. Please note that the top panels are made to cover the side panels, which each is 1/4" thick. If you choose to just upgrade the doors, the cabinet itself will act as a thin frame.

Cabinet with Doors Norse Interiors

What tools do I need for assembly? 

Our doors are pre-drilled for you to add hinges, just as you would if you had bought the doors at IKEA. Buy the hinges at IKEA, and use a regular screwdriver to attach the doors. We include a mounting solution, which is a simple, but super strong, adhesive to attach the panels to the IKEA system.

The doors are not pre-drilled for pulls and knobs in case you prefer to use IKEA’s push-open function, which comes with the Besta hinges from IKEA. All Norse furniture comes with easy assembly instructions and to see how it's done, check this assembly video. If you don't want to assemble it yourself, please contact one of our partners.

Can I adjust the hinges? 

Not all floors are perfectly level, which is why you might need to adjust the hinges to level the doors. IKEA's hinges are adjustable in height, depth, and width by loosening or tightening of the three screws on the hinge, which are not used for attaching it to the frame. With small adjustments, you will achieve a perfectly leveled result, as you can see in this video and blog post.

Do the tops for the TV stand have a cut-out for cords?

The top itself does not have a cut-out for cords, but you can still use the cord outlets at the back of the TV stand.

What is the DIY Finish?

We created the DIY finish, for the ultimate level of customization. We prep and prime the doors and panels in white, so that you can paint them in any color you wish. 

BESTA COLLECTION

 

Ambrosia Maple wood tops

What is Ambrosia Maple?
Ambrosia Maple, also known as Ghost Maple, is a type of Maple that has been inhabited by the Ambrosia Beetle, leaving intricate and distinctive contrasting coloration on the wood. This locally sourced lumber, from the Northeast, has a unique brown and gray figure with small holes made by the beetle, which does not negatively affect the final performance of the wood. It was once considered undesirable, but due to a specialty finishing technique, we’re able to turn it into something beautiful, where every piece is unique. 
Will all tops look like in the images on the website?
No. Like all natural wood, each piece is unique, and no two beetle striations are alike. Each top panel shade will closely resemble the shade of those in the images, and the beautiful organic patterns can vary from mild to denser.
How do I clean the Ambrosia Maple top?
Proper cleaning of your solid wood top is easy and includes regular dusting and using a slightly moistened cloth when necessary. A mild diluted soap may be helpful for tougher spot cleaning. Harsh chemicals are not necessary for cleaning and may damage your top.

SOLID WOOD TOPS

Malm dressers and nightstands

What do I need to buy from IKEA?

- Dresser or nightstand

How do I replace the drawer fronts?

Re-use the four screws and dowels from IKEA’s drawer front to secure the fronts from Norse. It just takes a few minutes with a regular screwdriver. Check out our assembly video for more details.

Do I need to drill holes in the fronts for knobs/pulls?

Yes, our fronts aren’t predrilled because we want to give you the option to add knobs or pulls, at the placement you prefer. Our knobs and pulls come with easy drilling instructions.

Do you sell samples?

Yes, we do. Buy your samples here.

 

DRESSER DRAWER FRONTS

Legs  

Can I use your legs on other furniture than Besta?

Our wooden legs are attached with an M8 bolt, which is a European standard bolt used by IKEA for many different types of furniture, like sofas, beds and other storage units. If your non-IKEA furniture needs a different fastener, you will need to replace the bolt or get the appropriate fitting plate.

Our metal legs can be attached to any furniture with the fitting plate.

How do I attach the legs?

Screw the wooden legs into the holes at the bottom of the frame. Our metal legs are attached using the four screws that come with the package to screw in the fitting plate. Don't forget to use pads to avoid damaging your floor. 

 

FURNITURE LEGS

Pulls & knobs

How do I attach the pulls or knobs?

We always include screws with our pulls and knobs. Our doors don’t come pre-drilled since you might want to use pulls or knobs, or alternatively, the push-open function included in the Besta hinge package. Not having predrilled holes also allows you to place knobs and pulls where you like them. 

To get the best result, we recommend that you drill from the outside in and always place something on the inside to drill through to ensure a clean-looking hole on both sides.

Can I use your knobs and pulls on other furniture than Besta? 

You sure can! A pretty pull or knob can really change furniture and you can attach them to any type of door or cabinet front. We include two screws with different lengths in the package for any thickness in the door.

KNOBS & PULLS

Secure the unit to the wall

Always anchor storage units and dressers to the wall to ensure you and your family's safety. It also provides extra sturdiness and stability to the IKEA system. Secure the cabinet with the included wall anchoring device, or get suspension rails from IKEA. Use fasteners suitable for the walls in your home. 

Applying pressure on the furniture could tip it over, so it's important to take the suggested safety measures and anchor it to a wall.

Care instructions

When you clean your Norse furniture, we recommend you use a damp cloth and water. Avoid using detergents and opt for a mild soap if needed. Don’t use anything containing bleach or ammonia as it will damage the surface. Make sure you wipe it dry immediately and carefully on all sides after using water.

We recommend cleaning the metal legs with mildly warm water and drying it immediately, to avoid corrosion and to protect the metal. Do not use any harsh chemicals or abrasive pads as this will dull and/or remove the galvanized finish. 

Pulls and knobs are cleaned with a damp cloth and water (use a mild soap if needed). You can use polish for brass pulls but make sure you use the appropriate polish. Wipe off with water and pat dry afterward. If you do use a polish, be careful that you don’t get anything on the actual doors.

Shipping & payments

How quickly will I get my Norse order once it’s placed?

We ship doors, drawer fronts, and panels within two weeks (allow five weeks for the Ambrosia Maple wood tops). Accessories ship within three business days. We try to make the process as speedy as possible because we know you want your custom furniture. We ask for some patience and understanding since your pieces are made-to-order. We’ll keep you posted on the shipping process via email.

Do you ship outside the US?

We currently only ship within the US and to Canada. Please note that additional taxes may apply for shipments to Canada.

How much is shipping?

We ship with UPS Ground Service, which takes 1-5 business days. The shipping costs depend on size, weight, and location, and will be displayed at checkout. If you shop for more than $200, within the US, we cover the shipping costs. 

Do you offer financing and payment plans?

Yes! We have two options if you don't want to pay for the order up-front. We have partnered with Klarna, in the US, to offer:

Slice it in 4. Split your purchase into four, equal installments, at no extra cost (up to $1000). The payments are automatically collected every two weeks from your debit or credit card. The total charge is no greater than if you paid up front, and it has no impact on your credit score.

Slice it (Pay later). Slice it is a financing option, that allows you to pay for your purchases over time. It's an affordable and flexible credit issued by WebBank. There is no interest if paid in full within six months.

Simply select Klarna as your payment option at checkout. You'll receive a confirmation email outlining your purchase, due date(s), and other useful information.

General Q&A

Can I change my order?

All purchases are final since our pieces are made to order, but please head to our Terms and Conditions for more details.

Do you offer trade discount?
Yes! Email us at team@norseinteriors.com with the name of your company and a link to your website, and we'll issue a discount code of 10%. Please note that the trade discount is not available in conjunction with any other offer or sale discount.
 

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