How quickly will I get my order once it's placed?
We ship doors, drawer fronts, and panels within two weeks (allow five weeks for the Ambrosia Maple wood tops). Accessories ship within three business days. We try to make the process as speedy as possible because we know you want your custom furniture. We ask for some patience and understanding since your pieces are made-to-order.
Can I change my order?
All purchases are final since our pieces are made to order. Please see our Terms and Conditions for more details. You can return legs and knobs for a restocking fee, for up to 30 days of receiving the order.
How much is shipping?
We ship with UPS Ground Service, which takes 1-5 business days. The shipping costs depend on size, weight, and location, and will be displayed at checkout. If you shop for more than $200, within the US, we cover the shipping costs.
Do you ship outside the US?
We currently only ship within the US and to Canada. Please note that additional taxes may apply for shipments to Canada.
Do you sell samples?
Yes, we do. Buy your samples here.
Do you offer financing and payment plans?
Yes, in the U.S. (not in Canada yet, unfortunately). We have partnered with Klarna to offer Slice it in 4 (Pay in four, equal installments, at no extra cost, up to $1000) and Slice it (A financing option, with no interest if paid in full within six months). Simply select Klarna as your payment option at checkout. You'll receive a confirmation email outlining your purchase, due date(s), and other useful information.
Do you offer assembly?
We have partnered with assembly service companies, which we highly recommend. Visit our partner list to find a provider in your area.
For more details about this particular product, head to our FAQ page.
