FAQ products

How quickly will I get my order once it's placed?

We ship doors, drawer fronts, and panels within two to three weeks. Accessories ship within three business days. We try to make the process as speedy as possible because we know you want your custom furniture. We ask for some patience and understanding since your pieces are made-to-order.

Can I change or return my order?

You have 24 hours after your order is placed to edit your order. You can do this by contacting team@norseinteriors.com with your requested changes and order number.

We customize our doors, drawer fronts, top and side panels based on your choice of product, design, and color. We have thousands of possible combinations, and therefore, they are made-to-order and final sale.

You can return or exchange legs and hardware for a $25 restocking and shipping fee ($35 on orders from Canada) for up to 30 days since receiving the order. Please head to our Terms and Conditions for more details.

How much is shipping?

We ship with UPS Ground Service, which takes 1-5 business days. The shipping costs depend on size, weight, and location, and will be displayed at checkout.  If you shop for more than $200 we cover the shipping costs to the 48 continental U.S. States (not valid for international delivery addresses, Alaska, Hawaii, or U.S. Territories).

Do you ship outside the US?

We currently only ship within the US and to Canada. Please note that additional taxes and import fees may apply for shipments to Canada. For estimated duties and taxes, please visit the Canadian Border Service Agency.

Do you sell samples?

Yes, we do. Buy your samples here.

Do you offer financing and payment plans?

Yes, we offer Shop Pay Installments in the US and Canada, which allows you to split your purchases into four equal, interest-free payments—with no additional, hidden, or late fees, and no impact to credit scores. Simply select Shop Pay Installments as your payment option at checkout. 

Do you offer assembly service?

We have partnered with assembly service companies, which we highly recommend. Visit our partner list to find a provider in your area. We encourage you to also check out our YouTube channel for assembly videos.

For more details about this particular product, head to our FAQ page.